Support Schedule

Limited* support will be available on the following days:

  • Nov 21 -
  • Nov 21 - 24
  • Dec 2 - 4

* During weekend and limited support days, leave a voice message and a service representative will contact you within 24 hours.


Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:



For service inquiries or assistance:

For customer support or assistance:

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Methods Development customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Thank You

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

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Live Customer Care Center

Monday to Friday   9:00am to 5:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.



US Mail:

Send your inquiries to:

  • Methods Development, Inc
  • Attention: Customer Care Center
  • 212 Saint James St.
  • Georgetown, SC
  • 29440

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